How to download and save your digital products
Each time your buy a digital product from heroic Sport, you have 3 possibilities to download and save it.
After you have paid, you will be directed to the checkout page, as shown on the picture. Simply right click on the blue button and save. The download will start and be saved to your usual download folder.
You can always access your order details and downloads on this page. However, remember that downloads have limits, as explained further down.
Remember to also check your spam box.
If you entered the wrong email address by mistake, you won’t receive that email so you’ll need to use method #2.
Download limits are set to 5, in case you misplace the file or want to save it to a few of your devices.
The download links will expire after some days, so we recommend you download your products straight away!
Digital products are non refundable.
If you need extra downloads in the future once you have reached the limits, you will need to re-purchase the item(s)!
Slow internet connection
Downloading files can take a little time, depending on your connection. Change power saving settings to make sure your device will NOT go into “STAND BY” mode, as it will interrupt the transfer!
Ebook and text files are sent as PDF files. To view files, a PDF reader is required. Make sure you have one installed on your device.
Videos are sent as ZIP files. HERE is a guide to open ZIP files for PC, Mac, iPhone & Android.
We recommend VLC as the best video player, as it can open just about any type of video file. You can download it for free HERE.
Downloading to a smart phone requires an app to open ZIP files, as explained further below.
Still not working?
If you’re still having troubles after reading this how to guide, contact us and describe what steps you have managed and what the problem is.
How to download and save to your iPhone, iPad or Android
You will need an app to open (unzip) the ZIP files. The free versions of apps like iZip for Apple, and Winzip for Android do the job.
Select a folder to download your product or you might not find it later, and waste a download!
We recommend to install the app first and download the product directly into the Unzip app folder.